• Cookie Policy

  These principles for the use of cookies and similar technologies apply to websites operated by the company: PLETIAREŇ s.r.o., o.z, with its registered office at Drietoma 129, 913 03 Drietoma, Slovak Republic, Tax ID: 53420969, VAT ID: 2121367237. (hereinafter referred to as cookies)

  What are cookies?

  Cookies are small text files that are stored by the browser on the visitor's computer or device when they visit a website. Cookies allow the website to recognize the user's device and remember certain information about your sessions while you are connected. Cookies remember the type of browser you are using or settings, such as language, that remain your default settings when you visit the website again.

  What do we use cookies for?

  The individual pages of our company's portfolio use cookies to help us provide better services. We use the following types of cookies on our websites:

  Necessary cookies: These cookies are necessary for the operation of our website. This includes, for example, cookies that allow you to log in to secure areas of our website.

  Performance cookies: These cookies allow us to analyze how you interact with our sites. We may use this to improve and simplify the usability of our websites. The data these cookies collect is aggregated and anonymous.

  Functionality cookies: These cookies remember your choices to improve your user experience. This allows the website to personalize content for you or remember your preferences, such as your language choice. The data these cookies collect does not identify you personally. The cookies we use do not harm your computer and cannot be used to collect your personal information. For some features on our website, we use a third party as a supplier, such as a video embedded from or links to YouTube. These videos or links (or any other content from third-party suppliers) may contain third-party cookies, so you should read the cookie policy of the relevant third party for information about the use of such cookies.

  How can I control or delete cookies?

  Most browsers automatically accept cookies. If you do not want to use cookies, you will need to actively delete or block them. If you refuse to use cookies, you will still be able to visit our website, but some features may not work properly. If you wish to do so, you can choose to refuse or block cookies by changing the settings of your internet browser. For more information, please use the help section of your internet browser.

• The contracting parties have agreed that the buyer, if he is a natural person, is obliged to notify the seller in the order of his name and surname, permanent address including postal code, telephone number and email address.
• The contracting parties have agreed that the buyer, if he is a legal entity, is obliged to notify the seller in the order of his business name, registered office address including postal code, company ID, telephone number and email address.
• The buyer can check and change the personal data provided at any time, as well as cancel their registration after logging in to the e-commerce website in the section https://www.pletiaren.eu/klient/
  
• The Seller hereby informs the Buyer that, within the meaning of Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments to Certain Acts, as amended (hereinafter referred to as the "Privacy Act"), the Seller, as the controller, will process the Buyer's personal data in the process of concluding the purchase contract without their consent as the data subject, since the processing of the Buyer's personal data will be carried out by the Seller in pre-contractual relations with the Buyer and the processing of the Buyer's personal data is necessary for the performance of the purchase contract, in which the Buyer acts as one of the contracting parties.
• By checking the appropriate box before sending the order, the Buyer may express his consent pursuant to the Personal Data Protection Act for the Seller to process and store his personal data, in particular those listed above and/or which are necessary for the Seller's activities related to sending information about new products, discounts and promotions on offered goods, and to process them in all of its information systems related to sending information about new products, discounts and promotions on offered goods.
• The Seller undertakes to handle and dispose of the Buyer's personal data in accordance with the applicable legal regulations of the Slovak Republic.
• The Seller declares that, in accordance with the Personal Data Protection Act, it will collect personal data exclusively for the purpose stated in these business and complaint terms and conditions.
• The Seller declares that, in accordance with the Personal Data Protection Act, it will collect personal data for purposes other than those specifically stated in these business and complaint terms and conditions and will ensure that personal data is processed and used exclusively in a manner that corresponds to the purpose for which it was collected and that it will not be associated with personal data that was collected for other purposes.
• The buyer grants the seller consent pursuant to point 9.5. of these terms and conditions for a fixed period until the purpose of processing the buyer's personal data is fulfilled. After fulfilling the purpose of processing, the seller will immediately ensure the destruction of the buyer's personal data. The buyer may revoke the consent to the processing of personal data at any time in writing. The consent shall expire within 1 month of the delivery of the buyer's withdrawal of consent to the seller.
• Before sending the order, the buyer will be asked to confirm by checking the box before sending the order that the seller has notified him in a sufficient, understandable and unmistakable manner:
• The Seller declares that it will process personal data in accordance with good morals and will act in a manner that does not contradict the Personal Data Protection Act or other generally binding legal regulations, nor will it circumvent them. The Seller declares that it will not coerce the consent of the data subject or condition it by threatening to refuse the contractual relationship, service, goods or obligation imposed on the Seller.
• The buyer has the right, upon written request, to require the seller to
• The buyer, upon a free written request, has the right to object to the seller against:
• The buyer, upon a free written request, has the right to object to the processing of personal data by the seller in cases pursuant to Section 31 of the Personal Data Protection Act by stating legitimate reasons or by submitting evidence of an unauthorized interference with his or her rights and legally protected interests, which are or may be damaged in a specific case by such processing of personal data; if this is not prevented by legal reasons and it is proven that the buyer's objection is justified, the seller is obliged to block and destroy the personal data, the processing of which the buyer has objected, without undue delay, as soon as circumstances permit.
• The Buyer, upon written request or in person, if the matter cannot be postponed, further has the right to object to the Seller at any time and not to submit to a decision of the Seller that would have legal effects or a significant impact for him, if such a decision is issued solely on the basis of automated processing of his personal data. The Buyer has the right to request the Seller to review the issued decision by a method different from the automated form of processing, while the Seller is obliged to comply with the Buyer's request, namely that an authorized person will have the decisive role in reviewing the decision; the Seller informs the Buyer about the method of review and the result of the finding within the period according to paragraph 9.18. of these Terms and Conditions. The buyer does not have this right only if it is stipulated by a special law that regulates measures to ensure the buyer's legitimate interests, or if, within the framework of pre-contractual relations or during the existence of contractual relations, the seller issued a decision by which he complied with the buyer's request, or if the seller, based on the contract, took other appropriate measures to ensure the buyer's legitimate interests.
• If the buyer exercises his right in writing and the content of his request indicates that he exercises his right, the request shall be deemed to have been submitted in accordance with this Act; the buyer shall deliver a request submitted by e-mail or fax in writing no later than three days from the date of its dispatch.
• If the buyer suspects that his personal data is being processed unlawfully, he may file a notification with the Personal Data Protection Office.
• If the buyer does not have full legal capacity, his rights may be exercised by a legal representative.
• The seller is obliged to process the buyer's request in writing according to this article of these business and complaint terms and conditions, or to comply with the buyer's requirements according to the Personal Data Protection Act and inform him in writing no later than 30 days from the receipt of the request or requirement.
• The seller shall immediately notify the data subject and the Office for Personal Data Protection of the restriction of the buyer's rights under the Personal Data Protection Act in writing.
• The Seller hereby informs the Buyer that, in accordance with the Personal Data Protection Act, when processing the Buyer's personal data, it is assumed that the Buyer's personal data will be provided and made available to the following third parties or groups of recipients:
  
  • the value by which the value of the goods was reduced pursuant to the provisions of Section 457 of the Civil Code in the actual amount
  • costs incurred by the seller in connection with the repair of the goods and their restoration to their original condition, calculated according to the price list for post-warranty service of the goods.
• your identification data, which are listed in Article 1 of these business and complaint terms and conditions,
• identification data of the third party, which is the company that delivers the ordered goods to the buyer, so that this data is stated in the acceptance,
• the purpose of processing personal data is to conclude a purchase contract between the seller and the buyer,
• that it will process the buyer's personal data in the scope of name and surname, permanent address including postal code, telephone number and email address, if the buyer is a natural person and in the scope of business name, registered office address including postal code, company ID, telephone number and email address if the buyer is a legal entity,
• that the requested personal data, the buyer is obliged to provide confirmation of whether or not personal data about him/her are being processed, the purpose of processing personal data, information in a generally understandable form about the processing of his/her personal data in the information system and about its status to the extent of:
  
  • identification data of the seller and the seller's representative, if appointed,
  • identification data of the intermediary; this does not apply if the seller does not proceed in accordance with Section 34 of the Personal Data Protection Act when obtaining personal data,

• in a generally understandable form, precise information about the source from which he obtained his personal data for processing,
• a copy of his/her personal data that is the subject of processing in a generally understandable form,
• additional information that, taking into account all circumstances and conditions of personal data processing, is necessary for the buyer to guarantee their rights and legally protected interests, in particular
  
  • information on the voluntariness or obligation to provide the requested personal data; if the seller obtains the buyer's personal data based on the buyer's consent pursuant to the Personal Data Protection Act, he will also notify the buyer of the validity period of the consent, and if the buyer's obligation to provide personal data results from a directly enforceable legally binding act of the European Union, an international treaty by which the Slovak Republic is bound, or a law, the seller will notify the buyer of the legal basis that imposes this obligation on him and inform him of the consequences of refusing to provide personal data,
  • information about third parties, if it is expected or obvious that personal data will be provided to them,
  • the group of recipients, if it is assumed or obvious that personal data will be made available to them,
  • the form of disclosure, if personal data are to be disclosed,
  • third countries, if it is expected or obvious that personal data will be transferred to these countries,
• correction of his/her incorrect, incomplete or outdated personal data that are the subject of processing,
• the destruction of his personal data, if the purpose of their processing has been fulfilled; if the subject of processing is official documents containing personal data, he may request their return,
• destruction of his personal data, which are the subject of processing, if there has been a violation of the Personal Data Protection Act or other valid legal regulation of the Slovak Republic.

• processing of his personal data, which he assumes are or will be processed for direct marketing purposes without his consent and to request their destruction,
• the use of personal data referred to in Section 31 for the purposes of direct marketing by post or the provision of personal data referred to in Section 31 for the purposes of direct marketing.

Slovak Post, a. s., with its registered office at Partizánska Cesta 9, 975 99 Banská Bystrica 1, Company ID: 36 631 124, registered in the Commercial Register of the District Court Banská Bystrica, Section Sa, Insert No. 803/S

DHL Parcel Slovensko spol. s r. o., with its registered office at Na pántoch 18, 831 06 Bratislava-Rača, Company ID 47 927 682, registered in the Commercial Register of the District Court Bratislava 1, Section Sro, Insert No. 100759/B

GLS General Logistics Systems Slovakia s.r.o., with its registered office at Budča 1039, 962 33 Budča, Slovak Republic (GLS Slovakia) Company ID 36624942, registered in the Commercial Register of the District Court of Banská Bystrica, section: Sro, file no. 9084/S

9.21. The seller's e-commerce information systems are registered pursuant to Act No. 122/2013 Coll. on the Protection of Personal Data.